Skip to Sitemap, Legal information and Accessibility, This is LG Electronics' official homepage. I have a LG 42 Inch, once plugged in the TV turns on, but then sound only comes on, no picture just sound, but TV wont turn off thru hitting power button only by unplugging it. Is an image displayed along with the audio now? TV Power ON Light Comes On But No Picture Or Sound Here is what to check when your TV is turned on, power light is ON, but no picture is seen or sound is heard: 1 – Be sure the component you are using (Xbox, Cable, SAT, ROKU) is turned ON. This happened to my 50" LG and I was able to fix it at no cost by removing that particular LED strip from the circuit. There can be anywhere from 10 - 16 of these screws. EMAIL. All Rights Reserved, Ensure the TV is on the proper Input. If this is not possible the set will require service. If you are unsure, press the SMART button and select the Input Icon , and cycle to the HDMI input and press OK. Be sure the laptop is set to output a resolution supported by the TV. In a darkened room turn the TV to a station that is on the air. If only one device has the problem, proceed to the next step. The information did not resolve my issue. TV video lag is usually exclusive to those who use game consoles. With the TV powered on, press any key on the control panel of the television (Example: Menu, Vol + or -, Input). No picture on my lg tv. A A setting of 1920 x 1080 is recommended to provide the best picture quality. If not then it is possible that it is a mainboard or t-con board issue. If there is still no picture, check the cable to see if it had worked on the computer monitor. LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. Screen is NOT cracked. I checked the voltage on the Power supply, everything was normal. 1. Rebooted and tried all those simple things to no avail. If a display appears, continue to the next step. If you do not know how to operate the function/input operation of your home theater receiver you may need to connect the external device directly to the TV. This is not the same as audio out of sync which refers to the relative timing of audio (sound) and video (image) parts during creation, post-production (mixing). Unplug the external device (30 seconds) and then restore power. Power comes on and there is sound but no picture. Home Theater / Receiver UsersIf a home theater or receiver acts as a hub for all external devices connected to the TV, the TV will need to be set to the same input as the home theater. One had sound only and the other picture only, so he simply used both. It is not a difficult repair, but does require someone to pretty much completely disassemble the TV. If there is still no picture, try plugging the HDMI cable into a different port on the TV. Select the Settings gear icon in the top-right corner. If all above steps have failed, then your TV will require service. Pinterest Verify the connection is secure and retry: If you're troubleshooting a cable box be sure to allow it time to boot up after power is restored. Next, swap the TV to the appropriate input. LG TVs with webOS Push the Home button on your remote. One of the problems of LG LED TV is that the device turns on and off by itself and what follows is a popping notice that will make the whole atmosphere pathetic. If all steps have failed, the unit will require service. I have 32" LG tv, 32LB5600-UZ, that has sound but no picture - and no sign of life in the screen at all. Why were you dissatisfied with the usefulness of this information? If your TV has a picture but no sound coming out of the speakers, there are a few things you can easily check. oldturkey03 Do any external devices connected to the TV work properly? To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). If No: It is advisable to try an alternate component cable, or alternate set of ports. No picture but has a sound on tv. Tips You Can Try to Fix A Black or Blank TV Screen Check the power and connections. Find helpful information about your LG product, Facebook Share So if you are on a station where you hear sound, shine a flashlight at an angle against the screen. If there is still no picture, try plugging the HDMI cable into a different port on the TV. Does power up and backlight seems to be working. I can switch it on and there is sound but no picture. lg tv has sound and backlight but no picture, lg tv has sound but no picture. The LED light comes on briefly. @oldturkey03. If you've watched TV and thought the picture looks a little weirdly blue or green, or that skin tones appear unnaturally yellow, your TV… Sound Out configures the method by which the TV will output all of its' sound. the power light flashes like twice again its doesnt turn off only the sound is heard. cst-sms-popup-message-result-successfully. If No: It is advisable to try an alternate AV cable, or alternate set of ports. The TV picture has gone out but sound still works. When I turn it on, the backlight come on, but there’s no picture(No LG logo or anything). Is it the backlight or inverter? Our new AI powered chat bot service is here to help 24/7 365 days a year. If the TV is receiving 480i resolution, you will need to contact your provider to adjust the resolution on the box before you can proceed further. The lg 42" lcd tv - model 42ld550 tv has no sound. If you're using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater). Be sure the TV is on the correct component input. my LG 32LG10 has no picture or sound but the TV does have power. The screen is black. Accessibility. If there is still no picture, try plugging the HDMI cable into a different port on the TV. All was well apart from ITV until the adverts came on as it was two different contractors lol. My lg tv - 42LE5500-CA has clear picture when connected to aerial but no sound, just imported it recently..No other connection other than power & aerial Help Ronnie on January 27, 2012: Well the article sort of speaks about TV's that are bound to break down over time, which is … Troubleshooting the Most Common Problems with LG LED TV Related: LG Refrigerator Problems LG LED TV Screen Blanks Out. Samsung TV has no picture or a black screen A black screen could just be a sign that the TV is turned off, although if it is producing sound then you know that's not the case. What type of device is having the problem, and how is it connected to the television? How to Fix the Color on Your TV. Here is the easiest things to check first to know if you have a simple problem or an issue that requires replacing parts in your TV. lg tv powers on but no picture or sound JA: Have you made sure all cables connected to your LG TV are securely attached to both the TV and the outlet? Do you hear audio? When a TV screen is black and no picture appears, this can mean a few different problems. (GMT -05:00, United States of America local time) I have LG 55LA6205. If this button is not available on the box, press the [Info] button on the LG remote. LG 65" smart tv: no picture backlight on sound on TCON ok>>> ... and then it lost its picture but sound remained on. Our new AI powered chat bot service is here to help 24/7 365 days a year. Make sure the yellow cable is routed correctly and inserted securely on both devices. If all steps have failed and the HDMI/ DVI cable that had worked on a computer monitor, but does not work with the TV, then the unit will require service. Within 30 seconds … Could be a power board issue as well as a backlight array issue. Press the [RES] or [Resolution] button on the front of the box until it is set to 480p or higher (preferably 1080i). Terms — The left picture is my LG 42LN5300 and the right picture is my Samsung LN46A550, but all TVs are similar. Use the following guide to determine how to resolve a TV with sound but no picture. Let us know if you can make out silhouettes etc. The picture is fine. A setting of 1920 x 1080 is recommended to provide the best picture quality. Most of the time, the best answer is the simplest one. The sound was in and out for a time before now being gone completely. Ensure the TV is on the proper Input. Copyright © 2009-2020 LG Electronics. When your TV has a black screen even when it's on, it's quite possible it could actually be your external device and not your TV. First you want to check if it is the backlight that has failed. How to FIX LG TV black screen if it wont turn on completely.
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